favoelolium Privacy Policy Overview

Protecting your personal information is our top priority

Introduction to Our Practices

This policy explains how favoelolium collects, uses, and protects your information when you interact with our website and services.

By using our site, you agree to the terms described here. We encourage you to review this policy regularly for updates.

Information We Collect

We collect information you provide directly and data collected automatically through cookies and similar technologies.

Direct Information You Provide

  • Contact details, such as name, email, and phone number.
  • Details included in consultation or enquiry forms.
  • Feedback or correspondence sent to our team.
  • Preferences or selections made on our site.
  • Other information you choose to provide.

Automatic Information Collection

  • IP address and browser type for security purposes.
  • Device information to optimise site performance.
  • Usage data, such as pages viewed and interactions.
  • Cookies and similar technologies for analytics.
  • Location data, if enabled by your browser settings.

How We Use Your Information

Your information is used to improve our services, respond to enquiries, and maintain site security.

  • To respond to your requests or questions.
  • To personalise your experience on our site.
  • To improve site functionality and performance.
  • To send service notifications and updates.
  • To conduct internal analytics and research.
  • To comply with legal obligations.
  • To protect against security threats.

Our Commitment: We never sell your data to third parties. Your information is handled securely and confidentially at all times.

Data Sharing and Disclosure

We only share your data with trusted service providers or as required by law.

Service Providers

Third-party providers may process data on our behalf for site management and analytics.

Legal Obligations

We may disclose information to comply with Australian law.

Anonymous Statistics

Aggregated, non-identifiable data may be used for research and analysis.

Your Rights and Choices

You have rights regarding access, correction, deletion, and limitation of your personal data.

  • Request access to your personal information.
  • Request correction of inaccurate data.
  • Request deletion of your information.
  • Request a copy of your data in a portable format.
  • Object to processing of your personal data.
  • Request restriction of certain data uses.

Contact us if you wish to exercise any rights or have privacy questions. We aim to respond promptly.

How We Protect Your Data

We use technical and organisational measures to safeguard your information.

Technical Security Measures

  • Encryption of sensitive data.
  • Secure server storage solutions.
  • Firewalls and access controls.
  • Regular security assessments.

Organisational Safeguards

  • Staff training on data privacy.
  • Access limited to authorised personnel.
  • Routine audits of data handling.
  • Incident response procedures.

Data Retention

We retain your information only as long as necessary to fulfil the purposes described in this policy.

  • Retained while your account is active.
  • Kept for service improvement purposes.
  • Stored for customer service follow-up.
  • Held as required by law.
  • Only retained with your consent.

Data is securely deleted when no longer needed.

International Data Transfers

Data may be processed outside Australia, but always with appropriate safeguards.

  • Compliance with Australian privacy law.
  • Use of secure transfer protocols.
  • Agreements with overseas providers.
  • Ongoing monitoring of data protection.

Cookies and Tracking Technologies

We use cookies to enhance site performance and analyse usage patterns.

Cookie Types Used

  • Enable core site functionality.
  • Collect data for site performance analysis.
  • Remember your site preferences.
  • Enhance features for usability.

You can manage cookies in your browser settings.

Policy Updates and Changes

We may update this policy from time to time. Changes will be posted here.

  • Notice of significant updates.
  • Revised effective dates shown above.
  • Ongoing commitment to transparency.
  • Encouragement to review policy periodically.

Your continued use of our site indicates acceptance of changes.

Contact Us About Privacy

Questions or concerns? Reach out to our privacy team.

favoelolium

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61 7 8086 1500

Email: content@favoelolium.com

Last updated October 3, 2025.

Effective from October 3, 2025.